Tag: control panel

Announcements, Current Promos, Voice of LogicBoxes

The Voice of LogicBoxes – Vol. 3

Posted on by admin

Welcome to the 3rd edition of the Voice of LogicBoxes – our bi-annual newsletter on the OrderBox platform. We’ve been mighty busy these past few months in enhancing the functionality and usability of the system. And here’s a select list of important updates that have been implemented in the past 6 months:

NEW PRODUCTS & SERVICES

  1. New Domain Extension: .RU has been successfully launched on the OrderBox platform. Registrars can now provide the following extensions to their customers – .RU, .COM.RU, .NET.RU, .ORG.RU
  2. New Product: Reseller Hosting has been introduced in the system. Registrars can now sell both Windows and Linux Reseller Hosting with industry-leading Control Panels like WHMCS & Plesk
  3. New Product: Multi-Domain Hosting on Windows & Linux is now available. This is a feature that a lot of Registrars had requested and we trust that this offering will help them to create a more wholesome portfolio!

SYSTEM CHANGES

  1. Customer Control Panels have been revamped to make them more intuitive and to increase their effectiveness from a user experience perspective. In addition, the navigation structure has been streamlined and includes a clear ‘Buy’ button for all purchase-related actions
  2. Registrar & Reseller Dashboards too have been enhanced in functionality to put frequently-used functions within closer reach of users. This includes a suite of tasks like renewal management, global search, listing available funds, etc.
  3. The ‘Order Preview’ module has been added to OrderBox. This allows users to get a quick overview of a particular order and facilitates speedy management of orders in general
  4. Work on revamping system-generated emails has begun. This will incorporate the feedback we’ve received from users over the past few months and will ensure that customers receive crisp and to-the-point e-mail communication
  5. We’ve moved .UK over to EPP and have made significant changes to streamline its API functionality
  6. The CSV Reports module has been revamped. The new enhancements provide more accurate and wholesome business data that can be used to draw trends and statistics
  7. The Transfer-in process has been revamped to make it easier for customers to transfer in their domains to the system without using an Authorization Code
  8. The Upgrade/Downgrade logic on the SuperSite has been shifted from a monthly calculation to a daily one. This will ensure that more accurate pro-rata figures are calculated

That’s it for this edition of the Voice of LogicBoxes. If you have any queries about the same feel free to comment and let us know!

Pic courtesy – @Doug88888

Announcements

OrderBox CSV Reports

Posted on by Amreen Bhujwala

Here’s another update from the OrderBox side of things: We’ve completely revamped the way reports are handled in the system and have created an improved Reporting Module.

We’ve gone back to the drawing board to completely re-think the flow of data and usability for this new module.

And one of the biggest features of this module is that Registrars and Resellers can now export data from the system in .CSV format.

The reports available are:

  1. Balance Reports
  2. Contact Details
  3. Customer Details
  4. Forex Report
  5. Payment Gateway Report
  6. Product Orders – Digital Certificates
  7. Product Orders – Domains
  8. Product Orders – Web Services
  9. Product Orders – Multi Domain Hosting
  10. Product Orders – Reseller Hosting
  11. Receipt Report
  12. Reseller Details
  13. Sales Report
  14. Tax Report
  15. Transactions with Customers
  16. Transactions with Parent Reseller
  17. Transactions with Sub-Reseller

The above data will help Registrars and Resellers get a much better (and factual) grip on their day-to-day business numbers and help them make strategic decisions for their future activities.

This is just the first revamp phase of the Reporting module. In the coming months, we are planning to add more enhancements and increase the functionality for this module. More updates to follow soon!

Got questions? Do comment and let us know

Announcements

New Branding Interfaces on OrderBox

Posted on by Amreen Bhujwala

We’ve revamped the ‘Branding Settings’ interfaces on the Registrar and Reseller Control Panels.

Earlier text-heavy pages have been given a cleaner, crisper and lighter look. With this new design, we’ve clubbed all branding-related tasks under one central section. Further sub-sections can be easily accessed by a navigation bar on the left.

We have clubbed these existing branding-related sections into one global space:

  • SuperSite and PartnerSite Branding
  • Control Panel Branding
  • Control Panel – Shopping Cart Integration Settings
  • Name Server Branding
  • URL Branding

Ed’s note: Yes, OrderBox is very customizable 😉

Our main focus has been on simplifying the branding tasks by:

  • Providing visually descriptive screenshots/icons to explain branding functions
  • Revamping architecture of pages for Registrars and Resellers so that they can easily navigate to all branding tasks
  • Simplifying and organizing functions into short easy steps
  • Creating no-frills interfaces, with only necessary information to perform tasks
  • Providing descriptive help information for better guidance

This is now live in OrderBox!