Category: Announcements

We have recently migrated one of our branding name servers, venus.orderbox-dns.com to a new, more robust data center.

The migration has necessitated certain steps which You and your Resellers will need to take, in order to ensure that these services continue to function normally.

The below modifications are required only if you have setup your fully branded Name Servers. Otherwise, you need not make any changes since we have already updated your partially branded Name Servers from our end.

In case you have registered your fully branded Name servers with the old IP addresses, you would have to modify the IP addresses to the ones mentioned below:

Partially branded NS	Existing IP Addresses	New IP Addresses
<your reseller id or chosen prefix>.mercury.orderbox-dns.com	67.15.47.189, 67.15.253.220, 67.15.253.251	No change
<your reseller id or chosen prefix>.venus.orderbox-dns.com	66.249.5.75, 66.249.5.95, 66.249.5.243	74.54.56.227, 74.54.56.231, 74.54.56.236
<your reseller id or chosen prefix>.earth.orderbox-dns.com	67.15.47.188, 67.15.253.219, 67.15.253.252	No change
<your reseller id or chosen prefix>.mars.orderbox-dns.com	66.249.5.25, 66.249.5.105, 66.249.5.122	No change

The following actions are required:

• The IP Addresses for the affected Name Server needs to be modified from your domain management interface (modification to the Child Name Server).

• The DNS Records for the affected Name Server need to be updated with the New IP Addresses from your DNS management interface.

Please ensure that you inform all your resellers about the aforementioned changes so that they too may accommodate for the same.

For any doubts or questions that may you have pertaining to this migration, please feel free to contact our Support Team.

We have made some textual changes to the Hosting pages of the SuperSite. These should appear without any manual intervention from your end if the updated files have not been modified by you earlier.

Incase you have made some changes to these .htm files at your end, you will need to compare the updated copies of these files with the modified/translated versions, and make the necessary changes.

The modified files are:

1. hosting_features.html (tabbed hosting features listing)
2. email_features.html (tabbed email features listing)
3. combined_features_hosting.html (windows & linux hosting features page)
4. email_features.html (email features page)

Please click on the links above to view a sample of the page that has been modified.

These files can be edited from your SuperSite Admin interface. The paths to these files have been detailed below:

1. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Hosting -> Web_email_hosting -> Includes -> hosting_features.html

2. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Hosting -> Web_email_hosting -> Includes -> email_features.html

3. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Features -> Combined_features_hosting -> combined_features_hosting.html

4. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Features -> Email_features -> email_features.html

Please ensure that you reload your SuperSite cache once you have made these changes. You will also need to pass on this information to your resellers in case they have modified their own SuperSite, and have thus not inherited the changes automatically.

In case you require any further assistance, please feel free to contact your Account Manager.