With an industry experience of 15+ years, Namespro.ca currently is one of the top performing Canadian Domain Name providers. The company started out as a domain name reseller in 2002 and since then, they have always focused on providing top-notch web presence products. Over the years, they witnessed a steady growth of their domain name portfolio and that’s when they decided that it was time for them to level up.
For most domain name resellers, getting ICANN accredited is the best way to establish their brand as the most trustworthy and credible one in the industry; and that’s exactly what Namespro.ca aimed to do. They were looking for a trusted and experienced partner who would help them sail through the entire ICANN Accreditation process effortlessly. This is when their acquaintance with LogicBoxes happened.
In a short tête-à-tête with Vicole So, Managing Director at Namespro.ca, we asked him what exactly was their thought behind choosing to partner with LogicBoxes and how fruitful has this decision been. So let’s hear it from Vicole:
Q. Can you give us a little background on Namespro and when you started off?
Vicole: Namespro.ca has been in the domain business for over 15 years. Like any start-up domain company, we started off being a domain reseller. Our portfolio grew over the years, and we felt that it was the time for us to acquire our own ICANN accreditation. That was when LogicBoxes contacted us and offered to help us achieve that goal.
Q. What were your requirements exactly?
Vicole: We were looking for a partner who brought in a lot of experience and expertise which is a must-have for a process as cumbersome as the ICANN Accreditation process. Also, it was absolutely essential that they have a robust and scalable Registrar management platform.
Q. How exactly did LogicBoxes help you achieve what you wanted?
Vicole: Logicboxes extended their end-to-end assistance in getting us ICANN Accredited. They guided us through the entire process, right from building our application, gathering all the documents to liaising with ICANN as well as the Registry on our behalf. They also set up Registry connections for us which was otherwise a big undertaking technically. The entire Accreditation process went smoothly, and we went LIVE as an ICANN Accredited Registrar in less than 6 months’ time.
Q. What’s the biggest advantage you’ve seen of partnering with LogicBoxes?
Vicole: The most significant advantage since we partnered with LogicBoxes is definitely the acquisition of ICANN Accreditation. Being ICANN Accredited, not only do we save cost in our domain business, but it also helps us present a better image to our users by not being a reseller.
Q. You have also been using LogicBoxes’ platform to run your Registrar operations. How has that been going for you so far?
Vicole: Logicboxes has a very comprehensive management system that makes domain management very easy. They take care of all the Registry-related matters for us which saves our time and cost involved in dealing with each Registry separately. Moreover, Logicboxes offers many different products so we can easily provision and sell them on our own Website.
Q. What about additional web products & services? Did you think of extending your product portfolio beyond domain names?
Vicole: Yes, with LogicBoxes offering a wide range of domain related products such as Hosting, SSL Certificates, G Suite by Google Cloud, etc. and with a very functional API, these products were easily migrated to our business for us to sell.
Q. How would you describe our dedicated Support & Account Management team?
Vicole: So far our experience with Logicboxes is a pleasant one. LogicBoxes has always offered exceptional support when we needed it. Their technical team works around the clock and is usually able to help us with all queries. Same goes for our Dedicated Account Manager, Royston Walder, who is extremely helpful and always responsive.
That’s all from Namespro.ca, our Partner in Focus for this time. Do watch this space for more updates on our other Partners!