.DO is the country code top-level domain (ccTLD) for Dominican Republic, the country which is ranked as one of Caribbean’s most visited destination. With an impressive and fast growing economy, there are a lot of small business owners, start-ups and government workers looking at taking their business online, and .DO is just the perfect domain extension for them. For the .DO Registry, the main aim was to migrate to a fully automated platform which would help their customers to streamline their domain management process.
In a quick chat with Clara Angela Collado Vilorio, Domain Administrator at the .DO Registry, she spoke to us about their experience with LogicBoxes.
What were your requirements before coming on board with LogicBoxes?
CLARA: We were looking at migrating to a fully automated domain management platform that would provide our clients with a fully equipped control panel to manage their domains in a more easier and efficient manner.
Why did .DO choose LogicBoxes?
CLARA: The LogicBoxes platform had all the features we were looking for in a domain management software. We also received quite a few good references about their services and platform which helped build our confidence to go ahead with this partnership.
How did LogicBoxes help your company reach the goals you had envisioned?
CLARA: LogicBoxes extended their end-to-end support to us in order to make this implementation successful. Their team was highly efficient and approachable and able to answer all our concerns and requirements which helped our business grow in no time!
What according to you, has been the biggest advantage of partnering with LogicBoxes?
CLARA: We were not using any domain provisioning platform prior to partnering with LogicBoxes, they provided us with a fully automated platform that brought about a radical change in our services by simplifying the domain management process. Partnering with LogicBoxes has also helped us offer various functionalities to our clients such as:
Access to Control Panel
Performing Bulk Orders
Theft Protection Service
Privacy Protection Services
How has your company grown after partnering with LogicBoxes?
CLARA: With a change in the platform, our customers are far more satisfied, our Registry is more efficient and able to respond to the demands of multiple clients around domain registration services. Likewise, our Registry has grown more than 7% in the past 6 months since the implementation.
How would you describe LogicBoxes to other players in our industry?
CLARA: LogicBoxes offers a fully automated, smooth & efficient domain management platform and their support team has been highly useful in solving our queries.
That’s all from the .DO Registry, our Partner in Focus for this time. Do watch this space for more updates from our other Partners!