Announcements, Articles, Voice of LogicBoxes

The Voice of LogicBoxes: Vol. 7

It has been a while since we published our last edition of the ‘Voice of LogicBoxes’ – a quarterly digest of all the developments that took place at our end. It is a comprehensive report of all the system updates, product & feature launches, TLD integrations, etc. that took place over the last quarter, and also a glimpse of what’s in the pipeline for the upcoming quarter.

So we are kick-starting Vol. 7 of (*drum rolls*) the Voice of LogicBoxes after a long hiatus, in all its glory! Here we go –

    • Domains
      • As a part of .CO’s 7th anniversary celebration, we offered .CO domains at a special promo price of $1 from July 20 to 27.
      • We integrated two new gTLDs – .LAT and .ART, in OrderBox which are now available for reselling. To find out more about more such exciting TLDs with ongoing promos, click here
      • CentralNic announced the sunsetting of 8 second-level domains. We notified our partners that the registry will cease to operate the following second level domain extensions – .AR.COM, .GB.COM, .HU.COM, .KR.COM, .QC.COM, .NO.COM, .SE.COM and .UY.COM, from May 1, 2017.
    • Web Products
      • G Suite by Google Cloud: This marked our first product launch of the year. We exclusively partnered with Google for G Suite, to provide our partners an array of widely popular and intelligent apps, starting at just $4/month/user. 
      • Cloud Hosting on Indian Servers: We launched Cloud Hosting on our state-of-the-art India datacenter. This now enables our Indian resellers to offer 2 times faster, super-scalable and user-friendly Cloud Hosting solution hosted closer to their Indian audiences. 
      • WordPress Hosting: This feature-rich, fully managed hosting solution went LIVE in March. The product promises high security and automatic backups, Cloud-based core, SSD-based storage, instant scalability in case of traffic spikes, advanced integrated caching and much more. 
      • Linux KVM VPS: This solution serves as an ideal bridge between Shared Hosting and Dedicated Servers. Using open source technology like OpenStack and KVM, we offer VPS that is both powerful, easy to use and promises breakthrough speed. 
      • Dedicated & Shared Hosting by HostGator: Our resellers now can manage all the products under a single ecosystem and enjoy the guarantee and reliability of one of the world’s largest web hosting provider – HostGator. All plans under their Dedicated & Shared Hosting include HostGator’s true round-the-clock support. 
      • Dedicated & VPS Hosting by Bluehost: Through its Dedicated and VPS offerings, Bluehost offers fully managed hosting solutions, with an easy-to-use cPanel that provides increased power flexibility, control and security for your customers’ websites. 
      • Windows Dedicated Servers: We added a new flavour to our Dedicated Servers portfolio. Similar to the all our Dedicated Servers, this option too features super-fast processing with complete Administrative Access. We announced this launch with a limited duration promo.
    • Updates to our Terms of Service: Starting August 1st, 2017, LogicBoxes’ partners located outside of India will be contracting with P.D.R. Solutions (U.S.) LLC, while partners located within India will continue to contract with Directi Web Technology Private Limited – both are subsidiary companies of The Endurance International Group, Inc. Read more about it here.
    • Goods & Services Tax (GST): We implemented GST, a fundamental tax reform that recently went LIVE in India. In order to make OrderBox GST-compliant, we made a host of changes to the way receipts, credit notes, debit notes and transactions in general, will be treated on our system moving forward. More information here
    • LogicBoxes’ India Payment Gateway Updates: We updated our payment options to include two new payment methods – CCAvenue and PayU. Find more details here
    • Renewal Reminder Email Process: ICANN set the expectation that renewal reminders to Registrants must be sent between 26-35 days, and between 4-10 days before expiry of the domain name. Owing to this, we had to change our process such that registrants will receive compulsory renewal reminder and expiry notification emails on predetermined timelines. More details here.
    • WHOIS Validation Changes: We notified our clients about the several validation checks with respect to telephone numbers (as per the ITU-T E.164 format) that have been made mandatory under ICANN’s WHOIS Accuracy program. Find more details here

Our conference calendar was packed to the brim for the first two quarters of 2017. While we were present at APTLD 2017, Telecoms World Asia 2017, ICANN 58, HostingCon Global 2017, WHD.india 2017 and ICANN 59 as attendees, we had a booth presence as official sponsors at NamesCon 2017 and 2017. Do you want to see what we did there? Check this out!

That’s all (and a lot) that happened in the first two quarters of 2017. As for the next quarter, we’ll continue to add lucrative VAS offerings to our product suite and integrate new TLDs as and when they launch. Additionally, we’re also in the process of giving our website a brand new avatar. Stay tuned for that!

If you have any feedback about the content of this edition or if you would like to hear more, do feel free to let us know by posting your comments below. To stay updated on all activities at LogicBoxes and other important industry news, follow us on Twitter, LinkedIn and Facebook.

Until next quarter,

Team LogicBoxes







Meet Aditya Arya – Our New AVP, Business Operations

We’re delighted to announce that Mr. Aditya Arya has joined the LogicBoxes team as the Associate Vice President of Business Operations.

As part of his new role here, Aditya will be working closely with every single core function that constitutes LogicBoxes, building further on the solid foundation and momentum that the team has achieved so far.

Aditya is an accomplished professional and has tried his hands at multifarious roles such as Digital Advertising, Marketing, Business Development and Business Operations. Having over 11 years of work experience, he brings a great mix of leadership, inspiration, operational experience, technical breadth, passion and a wealth of knowledge to everything that he does.

After graduating in Electronics & Telecommunications Engineering, Aditya found his calling in the world of Marketing and Business Development. Be it writing content for mass mailers and brochures or chalking out critical business strategies that directly impact the P&L, Aditya has done it all! What is most amazing about him is the fact that even today, Aditya will readily contribute to an email copy or discuss the nuances of website design if the need arises. The energy he brings along to work is infectious and one can’t help but be inspired by it.

Reflecting on his appointment as the new AVP, Aditya says,

Over the years, LogicBoxes has carved its own niche in the web hosting & domains industry. I am extremely encouraged with the way the business has been exploring new avenues by integrating an array of high-value web presence products and launching tailor-made programs catering to SMBs, Enterprises, and everyone in between. At a time when the industry is looking beyond domains; it is an interesting time and space to be with the LogicBoxes and Endurance team who are committed to building products that will be an important instrument in the web services eco-system.

The vision and mission of the brand have always centered around making LogicBoxes a wholesome and the most-preferred provider of premium web presence services. We can say with utmost confidence that Aditya’s addition to the team will translate this vision into reality.

Announcements, Articles, Industry News

The Goods and Services Tax – Part II: Impact

The Goods and Services Tax (GST) is a comprehensive, multi-stage, destination-based tax that will be levied on every value addition effective from July 1, 2017. The design of GST is fairly complex with a dual administration arrangement that involves the tax authorities of both the Central as well as the State Government, separately taxing a single transaction.

In our previous article, we spoke about what GST is and the taxes that it will soon replace. In this post, we’d like to emphasize on the various changes that this comprehensive indirect tax reform will bring about, the impact it will have on you and the necessary steps that you need to take to be prepared for it.


Certain services provided by LogicBoxes will fall under the ‘Online Information and Database Access or Retrieval Services (OIDAR)’. OIDAR includes provisioning of Cloud Services; data or information, retrieval or otherwise, in electronic form through a computer network; digital content and digital data storage among a few others. Read on to know more about how it impacts resellers based outside of India, having Sub-Resellers/Customers based in India.

A. Impact On Non-Indian Resellers:

The levy of tax in the GST regime is being shifted on the word “supply”. Hence, it also includes import of services. The term “Import of Services” has been defined under section 2(11) of IGST Act, 2017, which means:

The supply of any service, where:

  1. The supplier of service is located outside India;
  2. The recipient of service is located in India; and
  3. The place of supply of service is in India

If the place of supply of services is India (i.e. the location of service recipient), it is important to understand who will pay the GST:

  • For B2C transactions: The supplier of the services needs to be registered in the taxable territory (i.e. India) and pay GST on those services when the transaction is happening with a *non-taxable online recipient
  • For B2B transactions: The recipient of the service needs to pay GST under **Reverse Charge Mechanism (RCM)

After deciding the person who is liable to pay tax, it is important to know when is the person supposed to pay tax.

Time of Supply of Services (whichever is earlier):

  1. Date of Payment as recorded in the books of accounts of the recipient
  2. Date on which the payment is debited from the payer’s bank account
  3. Date immediately following 60 days from the date of invoice

If 1, 2 and 3 is not possible, then the tax will be deducted on the date of entry in the books of accounts of the recipient.

We request you to initiate the GST registration process and share your provisional GST ID with us using this form as soon as possible. There are 2 ways to go about the registration:

  • Option #1: You can carry out the registration process on your own and secure your GST ID using the Central Board of Excise and Customs portal. You can refer to the detailed procedure specified by CBEC for more clarity.
  • Option #2: You can outsource this procedure by appointing an agent (Chartered Accountant/Tax Consultant) based in India, and get the agent to liaise with the GST Suvidha Provider (GSP) on your behalf to secure your GST ID.

B. Impact On Indian Resellers:

If your annual turnover is above 20 lakh rupees, it is compulsory for you to register and submit you GST ID. If your annual turnover is less than 20 lakh rupees, you may or may not register for GST ID. If you have already obtained your GST ID, we request you to fill this form with necessary information. If you are an existing Service Tax-payer, you will need to migrate to GST.


We request you to initiate the GST registration process and share your GST ID with us as soon as possible. In case you already have yours ready, please make use of this form to share it with us.


An important aspect of transitioning into the GST regime is heavy emphasis on online matching of credits. This will require us to include your GST registration number into OrderBox so that we can upload the information into the returns to be filed by us. If you do not submit your GST ID, we will not be able to pass on the credits to you, even if you are eligible for it.

The 1st of July is going to bring about a sea of changes pertaining to the way invoices, debit and credit notes are treated in OrderBox. Feel free to reach out to your Account Manager to get more clarity on this or for getting your queries answered.

*Non-taxable Recipient – Any Government, local authority, governmental authority, an individual or any other person not registered under GST and receiving online information and database access or retrieval services in relation to any purpose other than commerce, industry or any other business or profession, located in taxable territory.

**Reverse Charge Mechanism – The liability of paying tax rests on the recipient of goods/services, instead of the supplier.

Announcements, Articles, Industry News

The Goods and Services Tax – Part I: Introduction


The Government of India has approved the operationalization of the Goods and Services Tax (GST) – a unified indirect tax regime across the country, which is identified to be one of the biggest tax reforms post-independence. GST will replace the multiple Central and State-level taxes that were being levied on Indian businesses till date and will make India one unified common market. As per the latest official announcement, the GST will come into effect on July 1, 2017.

Read on to know what exactly GST is and how it affects OrderBox.


GST is a comprehensive indirect tax levied on the supply of goods and services; right from the manufacturer to the consumer. Credits of input taxes paid at each stage will be available in the subsequent stage of value addition, which makes GST essentially a tax only on value addition at each stage. The final consumer will thus bear only the GST charged by the last dealer in the supply chain, with set-off benefits at all the previous stages.

Since it is a destination-based consumption tax, GST will be charged based on the location of the recipient’s state. We will raise an invoice for our Reseller based on the Reseller’s location, and in turn, the Reseller will raise an invoice based on his/her customer’s location.


The GST replaces a host of indirect taxes such as:

  1. Central Excise Duty
  2. Service Tax
  3. Countervailing Duty
  4. Special Countervailing Duty
  5. Value Added Tax (VAT)
  6. Central Sales Tax (CST)
  7. Octroi
  8. Entertainment Tax
  9. Entry Tax
  10. Purchase Tax
  11. Luxury Tax
  12. Advertisement taxes
  13. Taxes applicable on lotteries


GST is a fundamental change in the framework of indirect taxes and impacts not only the rates of tax but also various business processes and associated documentation. There will be a wide range of changes dealing with processing reverse charges, the treatment of credit and debit notes, and the manner in which invoices are raised for resellers/customers. We are in the process of making all the necessary changes to integrate your GST IDs in OrderBox for simplifying tax collection and easing business operations. You will be notified of these changes as and when they happen.

While we ensure constant communication from our side during the entire development period, we also request you to please follow any announcements coming from the Government of India regarding this matter. Always feel free to get in touch with your account manager for any queries that you may have, no matter how small.

Additional Reading:

  1. What is GST
  2. More Info

Coming up: More information on GST and its impact on different entities.

Announcements, Products

Deliver Excellence with our Windows Dedicated Servers!

Soon after introducing WordPress Hosting and setting up Cloud Hosting on our Indian servers, we are back with yet another exciting launch – Windows Dedicated Server!

Our Windows Dedicated Servers come with the assurance of higher levels of security, speed, scalability, reliability, uptime and full administrative remote desktop access. Unlike Shared Hosting, Dedicated Server Hosting transcends all resource limitations and guarantees unparalleled flexibility, power and control.

Read on further to know what makes our Windows Dedicated Servers the best product of its kind in the market:

  • Instant Provisioning: Your clients can get their Windows Dedicated Server Hosting up and running with a single click as soon as they purchase it; they don’t have to wait!
  • Data Centers: It is hosted on state-of-the-art data centers with cutting-edge technology that assures security, networking and cooling facilities. With fiber-optic connectivity and power supply from two independent 400 KW power stations, our Windows Dedicated Server Hosting solution is operating at the peak of its efficiency with 99.99% uptime.
  • Sturdy Infrastructure: We offer world-renowned Blade Micro Servers with Intel Xeon Processors, RAID 1 Disks and CentOS to deliver power-packed performance and unmatchable reliability. The data loss protection technology offered by RAID keeps your data intact under all circumstances and ensures maximum redundancy.
  • 24×7 Tech Support: Our resourceful tech support team is armed with all the information you will ever need and is ready to put that to use at any given time of the day. We’re committed to delivering customer satisfaction and we promise that all your support queries will always receive prompt and accurate solutions!

Precisely, this solution makes perfect business sense for those who are looking for a hosting solution that can guarantee a rock-solid website foundation and withstand high volumes of traffic. Enable your customers to reap the benefits of Windows Dedicated Servers by offering it to them!