The Voice of LogicBoxes – Vol. 2

Hello folks!

Here’s the second volume of the Voice of LogicBoxes – our bi-annual newsletter on OrderBox updates and other changes that affect your Registrar business. This volume covers the latter half of 2011.

SYSTEM UPDATES

• We’ve added 2 new domain extensions to the system – .XXX, .AU
• The look and feel of the Registrar, Reseller and Customer control panels are in the process of being completely re-designed. As a precursor to this, we’ve already made changes to the CSS to give the header, menu and the widgets a modern and cleaner look
• As part of our ongoing exercise to revamp OrderBox, we’ve clubbed all branding-related tasks for Registrars under one roof with the introduction of “Branding Settings”. Older, text-heavy pages have been given a cleaner, crisper and lighter look
• We’ve also initiated a refactoring exercise for our Bulk Tools where we started with the most heavily-used Bulk Renewals and Registrations. Under this, we refactored the backend code as well as enhanced front-end flows of the Bulk Renewal process. Based on feedback received from Partners, we are currently working on further enhancements to the Bulk Renewal process where we will be attempting to make the flows more intuitive for Customers too
• As part of our initiative to build out our Hosting product portfolio, we’ve launched Multi-Domain Hosting (MDH) on our Linux platform. With this product, you can now host multiple domains under one cPanel account.
• For managing feedback, we’ve restarted UserVoice. Our Product Managers are actively interacting with the Registrar Community to prioritise on features and upgrades that need to be added to the system

OTHER ACTIVITIES

• We conducted two webinars in association with Verisign folks:
  1. A detailed walkthrough of the “Verisign Customer Center”
  2. “Verisign New Unit Marketing Promo” that gave Registrars detailed information on upcoming promotions in 2012

• We also conducted a webinar in conjunction with ICM Registry – the .XXX registry to spread awareness about the new .XXX domain name
• We also attended hugely popular conferences like HostingCon, Parallels APAC and the ICANN meet at Senegal. We’ll most probably be attending these events again, so if you want to meet us at these events in 2012, let us know

If you have any feedback or would like to hear more about the content of this edition, do let us know!

Pic Courtesy SparkeyDavis