Articles, Voice of LogicBoxes

The Voice of LogicBoxes – Vol. 6

The Voice of LogicBoxes – Vol. 5

Hello folks! Welcome to the 6th edition of the Voice of LogicBoxes.

2014 has begun with a bang with 100+ New gTLDs being added to the root already – and there’s hundreds more in the pipeline this year! We’ve also put our best foot forward in keeping up with these developments!

Since the previous Voice of LogicBoxes post, we’ve introduced numerous new gTLDs and are integrating more by the week! We’ve also made several new product launches and upgrades to OrderBox, including the ICANN 2013 RAA compliance updates. We also ran a host of webinars for our partners to educate them about the ICANN 2013 RAA and the overall New gTLD Opportunity.

Here’s more details on all the updates from LogicBoxes over the past few months. Happy Reading!



1. Domain Names

    • New gTLDs are here! – LogicBoxes has been one of the first service providers to integrate with most of the New gTLDs as soon as they’ve launched. You can find the complete list of New gTLDs that are currently LIVE on OrderBox and those that will be launched soon on our New gTLD Calendar.


  • Premium Names – As one of our most anticipated launches, the Premium Domains feature went LIVE on OrderBox giving our partners the opportunity to offer secondary market domains to their customers


2. Web Products

    • Enterprise Email – We’ve launched a new & powerful email product meant for enterprise consumers & power users. The aptly titled ‘Enterprise Email’ is a powerful & secure email and collaboration suite and is also a wholesome communication tool. Follow the link for complete details on Enterprise Email


    • VPS Hosting – As a part of our constant drive to upgrade our Web Hosting infrastructure & services to cater to all types of users across the world, we’ve also launched VPS Hosting. Our VPS Hosting comes with industry-leading Control Panels like WHM/cPanel, WHMCS Client Management, Virtuozzo, etc.


  • Hong Kong Hosting – We’ve also launched Single Domain Hosting and Multi Domain Hosting in Linux & Windows flavors on Hong Kong Servers. Our Hong Kong Hosting Plans & Pricing aim to enable our Partners to be competitive and profitable while offering a markedly superior product in the Asian Markets




    • Profit%-based pricing – This was one of the most asked-for features by our partners and we’ve been more than happy oblige. Profit based pricing allows Registrars and Resellers on OrderBox to set selling prices for TLDs based on the profit % margin they wanted to make in 3 simple steps


    • Changes to ERRP – In order to comply with ICANN’s implementation of Expired Registration Recovery Policy (ERRP), we made certain updates to OrderBox. Two new e-mails have been introduced in the system for the pre as well as post expiry notifications mandated by ICANN


    • Disaster Recovery Setup for Control Panel – As part of our continuous endeavor to better our system, improve stability and increase redundancy, we’ve set up passive servers for all OrderBox Control Panels. In case of a network failure, an attack or any such unforeseeable disaster, OrderBox will be seamlessly transitioned to the mirror instance ensuring that our partners get maximum uptime, and can run your business smoothly in a hassle free manner


    • Alipay Payment Gateway integrated – Alipay, one of the most popular and trusted online payment gateways, has been integrated on OrderBox. Our partners can now accept payments from resellers and customers through this online payment gateway


    • Verifying Registrant Contact Information – As per the ICANN 2013 RAA, Registrars are required to verify the contact information for the Registrant contact of each gTLD domain name. To help our Registrars fulfill this obligation, we’ve developed the capability to verify the email address of the Registrant contact. We’ve also implemented mechanisms to handle situations where Registrants don’t verify these emails. All in all, major updates have been made to OrderBox in order to comply with the ICANN 2013 RAA!


  • SuperSite 2 Enhancements – In order to deliver a superior SuperSite experience to our Partners and their Customers, we’ve made further enhancements to our SuperSite2. Our latest upgrades have focused on enhanced functionality, better UX and unparalleled performance. To find out more about all the changes to the Supersite, please read our blog post



In order to educate our partners about the ICANN 2013 RAA and New gTLDs, we held 2 webinars in the month of November.

    • Webinar fon ICANN 2013 RAA Impact – The webinar highlighted the new changes in the ICANN 2013 RAA and outlined the measures that Registrars need to take in order to comply with the changes.


  • Webinaron on Leveraging the New gTLD Opportunity – The webinar gave an overview of the entire New gTLD program introducing major New gTLD Applicants and process of integrating their TLDs. It also covered the list of activities that LogicBoxes is doing to give all the tools our partners will need to leverage the New gTLD Opportunity.




  • Registy Wallet – The Registry Wallet is a first-in-the-industry all-encompassing solution for our Registrar Partners to manage billing and financial transactions with various Registries. Our Registrar Partners now have to manage funds only with one entity (us) and we take care of the leasing with all the Registries for managing funds in their accounts. We believe the Registry Wallet will be a great resource for all our Registrar Partners, especially with the advent of 1000+ gTLDs. Follow the link for complete details on Registry Wallet


As for the immediate future, we’ll be launching Dedicated Hosting by the end of this month. Also, we’ll continue to integrate with New gTLDs as and when they launch. We recommend you follow us on Twitter and Facebook to stay updated on all activities at LogicBoxes and also on all important Industry news.

That’s it for this edition of the Voice of LogicBoxes. If you have any queries about the same feel free to comment and let us know!


Do more with the SuperSite 2

We’re constantly working on delivering a superior SuperSite experience to our Partner Registrars and their Customers. In our latest sprints, we have focused on increasing functionality, improving UX and design, as well as boosting performance.

The following are the latest enhancement to the SuperSite2:

Display Prices in your Customer’s Local Currency

Localize the experience for your global audience! You can now choose to auto-detect your Customer’s location in order to display prices in the local currency.

Simply go over to your SuperSite 2 Admin Panel >> Settings >> Auto-Detect Currency >> Switch it ON.

Currency Detection

SuperSite will now automatically convert all your Prices to any of our supported currencies, should a visiting Customer come from those countries. Even if you choose to leave it OFF, a Customer would still have the flexibility of manually selecting a currency of his choice on the SuperSite itself.

Note: The converted prices are for display purposes only. The actual transaction would still take place in your Selling Currency.

First of many UX changes – A global bar that displays essential settings and cart information

As the world of UX/UI introduces newer design paradigms, we’re making sure that your SuperSite keeps pace with these developments. Hence, as the first of many UI/UX changes to come, we’re introducing a global bar, that sits at the top of your SuperSite and works as a centralized tool for easy access to any of the essential settings like Currency or Language,
Account Information, or the Cart.

Global Bar

We’re starting off with the smaller improvements, but stay tuned for the bigger design changes coming soon!

Set your own URL for Uploaded Pages

In a bid to help you optimize your SuperSite on the search engines, we brought you the ability to set your own URLs for each of the landing pages. We’re now extending this functionality to equip you to set your preferred URLs for your Uploaded Pages as well, in any language you want.

In your Admin Panel, point to Settings >> Custom URLs

You will automatically be presented with a list of pages that you have created and will be able to set your URL with your chosen keywords for all the languages you have enabled.

A Quick Trick to optimize Load Time – Combine your CSS files

We don’t just want the SuperSite to look swanking, we want it to perform optimally as well. So we’ve been using a bunch of scientific methods and tools to track the performance so far, and have identified some ways in which we can further boost load time.

In your Admin Panel, on your dashboard, under Themes, you will find a little section on Combining your CSS files. When you turn this ON, all the CSS files on your SuperSite will load as one – hence saving some time, instead of loading them one by one.

Optimize CSS

Turning this setting ON does not mean that the individual CSS files will combine into one in your Admin Panel as well – you will still be able to easily edit every single CSS file, just like you can today. However, to ease the process of identifying which CSS file you need to edit, turn this setting OFF temporarily, so as to be able to view every single file (right click on any page on the SuperSite, hit ‘Inspect Element’), which you can in turn edit from your Admin Panel.

CDN Deployment – Phase II

While allowing you to combine your CSS files, we have also completed Phase II of our CDN deployment to doubly boost load time and hence customer experience. While, in Phase I, we started off with caching images on each local CDN server, in Phase II, we’ll also be caching all JavaScript elements. This will ensure that these elements are served off the closest server from the visitor’s location, and hence will load considerably faster, as opposed to being served from our central servers in the US.

We’re working to make the SuperSite a globally, yet locally optimized property, that will deliver a well-rounded experience to your Customers, be it local currency, local languages, local search engine optimization or even local caching!

Hope you enjoy these improvements. Do let us know of your thoughts about these latest enhancements by posting your comments below.


Announcing our newest product – Enterprise Email

Enterprise Email

We’re excited to introduce a brand new addition to our product suite – Enterprise Email, which will help any web-presence product provider enhance their portfolio by offering one of the best email solution in the industry to their customers.

Powered by Open-Xchnage, our Enterprise Email is the ideal solution for small and medium-sized enterprises that demand better connectivity, collaboration and mobility from their e-mail solutions. Also with a steady growth in demand for Cloud-based Email (refer infographic), our Enterprise Email solution is perfectly poised to meet the current and future email needs of SMEs.

Features of Enterprise Email

This product is packed with simple and innovative features like:

• Mobility – Connect your device’s default app on Symbian, iPhone, Android, Windows to access the collaborative business mailbox on the go

• Collaboration – Shared Calendaring, Address Book, Files and Tasks only means – you get more done. It’s easier, better & faster!

• Social – Integrates with Facebook, Twitter, LinkedIn, Xing, Google+ and multiple email accounts, in one unified inbox experience

• Fluidic Webmail – Our new webmail software, powered by Open-Xchange, is built on the latest HTML5, Java Script and sports intuitive user interface design. It takes the Webmail experience to the next level!

Your Advantage with Enterprise Email

Incredible Profits: Our Enterprise Email service is very competitively priced. Unlike other providers we allow you to choose your margins and thereby make great profits when you resell this product.

Comprehensive Offering: By providing Enterprise Email services along with your existing portfolio of Domains and Hosting products, you can now become a one-stop-shop provider for your customers’ business needs.

Robust Infrastructure and Abundant Storage: All data is all backed-up in our NetApp-powered, state-of-the-art storage infrastructure which is redundant, scalable and extremely secure. What’s more, with 12 GB of storage (10 GB for emails + 2 GB for Documents) per user, your customers will never have to worry about running out of storage space!

Long-term Association with Email: It is fairly accurate to say that consumers do not switch their Email Solution Providers often, which means you get recurring business and thus assured revenue in the long run.

24×7 Live Support: Unlike other providers, we give you a product that is flexible enough to suit your requirements. Our L3 tech team consists of the same team that architected our custom enterprise email solution. Our Support Team, available 24×7, understands this product in great detail, and will provide quick responses to help you run your business smoothly.

Learn more about Enterprise Email

If you are a LogicBoxes partner, just contact your Account manager to sign-up now!


6 Domain Name Industry Developments to Lookout for in 2014

Outlook 2014

2013 was one of the most exciting and forward – looking years for our Industry, and here we are, right at the beginning of 2014. Shall we look into the crystal ball and see what the horizon up ahead likely holds for us? We hope and foresee that a lot of everyone’s hard work will eventually begin to pay off this year. We also believe that the industry will witness a huge change; opportunities and possibilities that were never before thought of.

1. The Year of Internet Innovation

Never before in the history of the Internet have we seen so much innovation set to happen in such little time. A large chunk of New gTLDs are expected to go live in 2014! We are about to witness innovation in business models, in marketing strategies, in partnerships, in technology and more in the year ahead.

2. Make Hay until the ‘Sunrises’

The Year-Over-Year Domain Market growth slowed down in 2013 compared to 2012.
The gTLD market grew by only 8% (19.6m domains) YOY this year (Q3 ‘12 – Q3 ’13) compared to 12% (26.4m domains) YOY growth last year (Q3 ’11 – Q3 ’12); down 4% points. ccTLDs saw only a 14% (14.7m domains) YOY growth (Q3 ‘12 – Q3 ’13) down 6.7% points, from 20.7% (18m domains) YOY growth last year (Q3 ’11 – Q3 ’12).

This year, being the year of many launches we see two possibilities. First, there could be a slight decrease in the growth of existing big gTLDs including .com and .net, but an overall increase attributed to New gTLDs. Second, existing gTLD Registries could get aggressive on pricing and marketing efforts early on in the year, to lock-in a larger customer base.

3. The Start of De-commoditization of Domain Names

A domain name is a domain name is – wait a minute – not-just-a-domain-name! We will start to witness the de-commoditization of domain names driven by the differentiation and unique identity value that New gTLDs promise to offer. While existing gTLDs will continue to rule for a while, category TLDs may this year set the stage for rapid future growth in their respective spaces. Finally, consumers will now know that there is more to the Internet and websites than .com.

4. Registrars will Differentiate

Registrars and Webhosts will be keen on integrating with most New gTLDs but may only invest in marketing a select few. Registrar shelf spaces will have much more variety and color, but each will have a signature set of preferred TLDs. Their choices will be based on their business goals, relevance and of course demand from within their existing customer base. So, no two Registrar shelf spaces may look the same now on.

5. Exploring New Markets

Registries will actively pursue entry points to customers such as the Web hosts and Registrar channels. Although, since New gTLDs are a win-win for both the Registry and Registrar, Registrars may also be keen to form strategic partnerships with relevant TLDs. For some niche category specific TLDs, tapping existing customer bases may only get them this far, so in these cases it will be interesting to see Registries partnering with entities outside of the Internet industry, in an effort to create new demand in uncontested market spaces. IDNs will begin to make inroads into non-English speaking markets.

6. Registry – Customer Direct Engagement

Registries will actively market directly to end-customers, automatically competing with Registrars. We will start to see Registries going so far as to position themselves as one-stop shops, providing domains within product-bundles such as website builders, hosting relevant to that specific TLD market.

It will be interesting to know whether you agree, differ, and if you have any more thoughts on these and also do share your own forecasts for this year in the comments below.

Happy New Year!


Webinar Alert for Web Hosts: Riding the New gTLD wave to achieve 10x hosting growth

Riding the New gTLD wave to achieve 10x hosting growth

New gTLDs are here! And to equip web hosts to plan their future business activities better, we will be running a webinar titled ‘Riding the New gTLD wave to achieve 10x hosting growth’ on 11th Dec, 2013.

With a number of New gTLDs already in their Sunrise period and many more to be launched in the coming months, web hosts & domain resellers are best positioned to achieve phenomenal growth by making the right moves in the rapidly evolving New gTLD maze. We aim to help web hosts realize this growth through a new offering; the Elite Reseller Program, featuring a unique pricing model and comprehensive, personalized New gTLD strategy and technology solutions.

What you will learn?
The webinar will give insights on the following points:
• Forecasted industry trends
• The impact of New gTLDs on hosting businesses, the threats and the big opportunities
• LogicBoxes’ new Elite Reseller Program designed for web hosts

Webinar Details
Topic: Riding the New gTLD wave to achieve 10x hosting growth
Date: 11th Dec, 2013
Time: 2:00 pm EST (7:00 pm UTC)
Presenter: Siddharth Taliyan, LogicBoxes

Seats for the webinar are limited, so secure a seat today and take advantage of this great opportunity!